Debt Collecting

I am a debt collector. Years ago I worked for Discover Card calling people all day long, trying to convince them they needed to make a payment on their delinquent credit card debt. I did it for ten years. I really appreciated the people that made a payment and worked with us to get their accounts current.

Lately, I have been tasked with contacting companies that owe us money. Some owe or are behind thousands of dollars and other only owe $25. Instead of calling them, I first email to make a payment. Many times the people that ordered the work are no longer with the company. I have to find alternate emails or the accounts payable department. Many are not aware there are unpaid invoices. It is much easier to collect from companies. I am able to sound kind, tough, important or pushy to convince our debtors to pay up.

What to I ask for, a credit card payment is the best. "Thank you for responding so quickly," I like to email them. Then we get down to business.